WHOLESALE SUPPORT
FAQs
Clear answers on minimums, samples, production, shipping and custom development. If your project needs something different, our team is happy to help.
MOQ & Order Policies
MOQ varies by product and collection; the MOQ for each item is shown on its product page. Send us your product list and we will recommend the most suitable order solution.
Yes. Mixed styles and mixed-SKU orders can be arranged depending on the product quantities and packing requirements.
Yes. We welcome trial orders and will help you build a practical first assortment.
Timing depends on the product, quantity and destination. We confirm an estimated schedule with every quotation.
Product Development, Samples & Quality Control
We inspect materials, workmanship, dimensions, finish, packing and final quantities throughout development and production.
Yes. Samples are available for evaluation; sample and freight costs are confirmed before dispatch.
Yes. OEM production begins only after the agreed pre-production sample is approved.
Lead Times, Payment & Shipping
Sample development and bulk production schedules vary by item. Your quotation will include the expected lead time.
We support sea freight, air freight, express delivery and consolidated shipments according to order needs.
Payment terms are confirmed with the quotation and depend on order type, value and production requirements.
OEM & Private Label
Yes. We support OEM, private label, material and finish development, branded labels and packaging.
Yes. Share your packaging format, artwork and quantities so we can evaluate the best solution.
Yes. A sketch, moodboard, reference photo or initial concept is enough to begin a development conversation.
Orders & Customer Support
We normally reply within 24 business hours.
Include the SKU or reference, estimated quantity, delivery destination, target date and any customization or packaging needs.
Tell us what you are looking for.
Whether you need a specific product, a new collection or custom development, our team will help you find the right solution.